Terms & Conditions

FLEXIBLE RATE TERMS AND CONDITIONS

Your credit card details will be used to guarantee your booking.

Should you need to cancel your reservation, please let us know by 4pm, 24 hours prior to the date of arrival, so as to avoid our cancellation charges. Bookings made for any of the "Supplement" or "Stopover" promotions are based on a minimum spend in the Brasserie or Bar of £75 per night to qualify for room rate.

Please note some of our promotional rates (e.g. Lion King, Seasonal Sales such as Mal Spring Break) have a different cancellation policy and require you to cancel your room by 4PM, 48 hours prior to the arrival date to incur no charges.

In case of late cancellation or no-show, the full room price will be charged.

OTHER PROMOTIONAL RESERVATIONS ARE NON-CANCELLABLE OR AMENDABLE.

ITISON bookings - please refer to the T&Cs on your Itison voucher.

Car parking in Oxford: Please note car parking in Oxford is limited and needs to be booked in advance by contacting the hotel directly. The cost is £28.50 per night.

For further assistance please call 0330 016 0380.
Opening Hours: 0800 - 2100 GMT

Bookings Of 6 Rooms Or More
When booking more than 6 rooms, different policies and additional supplements will apply. Please contact our groups desk on 01738 636 555 opt 2 for details. Any bookings made for more than 6 rooms via our website will be held provisionally until the group terms are agreed and our contract signed. We reserve the right to cancel group bookings of 6 rooms or more made on the transient rates available through our website.

PRE-PAID RATE TERMS AND CONDITIONS

Please be advised that bookings made on advanced purchase rates are non-refundable and non-transferable.

For further assistance please 01738 636 555.

Opening Hours: 0800 - 2100 GMT

Bookings Of 6 Rooms Or More
When booking more than 6 rooms, different policies and additional supplements will apply. Please contact our groups desk on 01738 636 555 option 2 for details. Any bookings made for more than 6 rooms via our website will be held provisionally until the group terms are agreed and our contract signed. We reserve the right to cancel group bookings of 6 rooms or more made on the transient rates available through our website.

GIFT VOUCHERS TERMS AND CONDITIONS

• Please note Lovat Hotel giftcards cannot be used to purchase any pre-paid, non-refundable rates online.

Lovat gift cards have no cash redemption value and are not transferable or assignable. The Lovat Hotel may provide gift card purchasers with information about the redemption status of the gift cards they purchase.

• If the purchase made at The Lovat Hotel exceeds the amount on the gift card, the balance must be paid in cash or by credit or debit card.

• One or more gift cards can be redeemed against a purchase The Lovat Hotel.

• The Lovat Hotel is not responsible if a gift card is lost, stolen, destroyed or used without permission.

• Defaced, illegible, or photocopied gift cards will not be accepted.

Validity / cancellation / refunds

• Gift cards and unused portions of gift cards expire after one year from the date of issue, where permissible under law. Validity periods on promotional gift cards may vary. Please check offer's specific terms and conditions for details.

• You may cancel the gift card during the cancellation period. This is the period in which you may cancel the gift card commencing on the date of purchase and ending the earlier of:

• Fourteen calendar days from (and including) the day after the purchase date.

• Refunds will be processed within 14 working days once received.

• If you wish to cancel a gift card please write to the Sales office department, enclosing proof of purchase. Once the cancellation period has expired you will not be able to return the gift card or claim a refund to the value of the gift card:

Contact Us

The Lovat Hotel, 90 Glasgow Road, Perth PH20LT

Tel: 01738 636 555 or email Sales@lovathotel.co.uk

Opening Hours: 0800 - 2100 GMT

PET POLICY

We at Lovat love all our guests including our canine ones and we welcome well behaved dogs into the Lovat Hotel. Please notify us during the booking process or in advance directly with the hotel.

Well behaved dogs over 1 year old may share their owners room for a charge of £15 per night inc of VAT.

Dogs are welcome in designated guest rooms with their owners, but not in food service areas. This will include most of the hotel public areas including lounges and bistros. Guide dogs and assistance dogs are an exception to the above policy and are allowed access to food service areas.

Guests are asked not to leave dogs unattended in rooms at any time without first advising reception, leaving a contact number where they can be easily reached and a DND on the door. Owners must take full responsibility for their pet’s behaviour throughout the stay and will be charged for any damage caused by their pet during their stay. Please ensure your dog is well groomed before he or she comes to stay as unfortunately if there is a bad pet smell left behind and we are unable to re-sell the room you will be liable for the charges.